Customer support

Help centre

Find concise answers about selecting a service, preparing a request, creating an order, adding funds, payment verification, account access, and continuing into delivery.

01How do I choose a service?

Start in Services or use the guided dashboard route.

02When is an order created?

Only after the order request succeeds and a durable order ID is returned.

03When does my balance change?

Available balance changes only after the payment reference is verified.

04Where can I follow the work?

Continue a paid order into the protected customer workspace.